Let’s talk about non-verbal communication

Stories/Lived Experience

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Authors: Shauna Louise Byrne, Sales Assistant, studying Sign Language and QQI Level 5 Medical Terminology & Kimberly Wright, Postgraduate LLM student Global Legal Studies

Shauna Louise Byrne (LHS) Kimberly Wright (RHS)

“My name is Shauna Louise, and I was diagnosed with profound hearing loss at the age of 2. I contracted Scarlet Fever and have since lost 100 per cent of my ability to hear high frequency sounds. Throughout childhood, my teenage years and continuing into adulthood, my only form of communication is lip-reading.

The pandemic has highlighted just how much I rely on lip-reading as a primary method of communication in addition to the struggle of those around me to accommodate me by removing their face masks. Although, many deemed this as high-risk and left me feeling extremely isolated in my social and work life, resulting in me feeling as though I was a burden to those around me.

Consequently, I feel no other choice but to remove myself from social gatherings while it is required to wear a mask in public. The risk of asking someone to remove their masks when speaking to me isn’t a responsibility I want to bear. This goes as far as saying that I will only engage with people on video call as I can see their lips and it is safer, thereby lessening my physical social interactions where possible.

I have no shame in being Deaf and I embrace it as much as I can. I recently purchased hearing aids which allows me to pick up background noises. Furthermore, it has allowed me to connect to my phone where I can video call with ease, listen to music and has even allowed me to connect to my laptop so I can achieve my dream of completing an online course. This would have not been made possible without such hearing assistive technologies. Nevertheless, it does not provide me with the ability to communicate with others.

I think more awareness needs to be echoed in terms of accommodating those who are Deaf and hard of hearing. For instance, cinemas have their hearing aid loop signs to help those who wear hearing aids. I think all establishments should adopt similar strategies to allow those who are Deaf to have access to different ways of communication. In addition, I strongly believe that sign language should be provided as an optional language alongside Spanish, French, German, and others. It gives the opportunity to enable everyone to engage in a form of communication between the hearing world and the Deaf world” –Shauna Louise Byrne.

Shauna’s experience has prompted me to reflect on the rights of persons with disabilities, and on the need to value their diversity.

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